Refund policy
At Shared Pour, we want to ensure that you are over the moon about your recent purchase and shopping experience.
SharedPour is not associated with similarly named domains RarePours, LuxPours, etc.
Orders can not be returned. Discount codes cannot be retroactively applied to past orders.
Blanton's bottles are prone to leakage and slight cosmetic cracks to the wax. We are unable to offer refunds or replacements to cracked wax affected Blanton's, however we are happy to review all individual Blanton's issues to see if there is anything that can be done.
Shared Pour ships using legally licensed carriers in the United States. Our carriers are required to verify your age on delivery. Our carriers will make three attempts to deliver, and after 3 failed attempts to deliver, your package will be returned to us at your cost. We can re-issue your order for a fee of $36.99 ($15 return to sender fee, $21.99 re-ship fee.). If a product is returned and not re-shipped, you will be refunded the cost of the item, less shipping charge.
Please ensure that you can legally receive spirits in your state of residence. Shared Pour does not ship internationally or to US Territories. Shared Pour does not ship to PO boxes or other non-direct residential locations. Shared Pour’s shipping policy may change at any time, for any reason.
At the time of sale, the deed of purchase is passed from Shared Pour to you, the buyer. Shared Pour then facilitates the shipping of your package. Ensure that you can receive and import packages with spirits to your state or territory.
Credit Card chargebacks initiated before the arrival or return of a product will result in your account being terminated with Shared Pour and any relevant legal action being initiated. Please reach out to our team before initiating a charge-back. If you do not reach out before issuing a chargeback with your bank, we will terminate your account and any pending orders.
If you have any questions regarding our return policy, please do not hesitate to contact us at sharedpour@thebourbonconcierge.com.
Our service and fulfillment team work 9-5pm Eastern, Monday - Friday. If you reach out for help with your order outside of these times, your request will be answered as quickly as possible once working hours resume.